Basepaws Reviews
Basepaws Customer Reviews (10)
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About basepaws.com Prices and Cost?
Basepaws offers a variety of products with different prices. As of September 1st, 2022, the Breed + Health Cat DNA Test was priced at $159 and the Cat Oral Health Test was priced at $99. There was also a Basepaws Breed + Health Dog DNA Test available at a special introductory price of $85 through October 31. Additionally, there was a sale where a single Basepaws test was available for $85 with a specific code, and a two-pack was on sale for $145, saving you $173 when you entered a specific coupon code at checkout. Please note that these prices are subject to change and it's best to check the Basepaws website for the most current pricing information.
Are there any other tests available on Basepaws?
Yes, Basepaws offers a variety of tests. In addition to the basic breed and health kit, they also provide a whole-genome sequencing package, and a dental kit. The whole-genome sequencing package offers a more comprehensive analysis of your cat's DNA, while the dental kit is designed to detect potential dental conditions that could affect your cat's health. These tests can provide valuable insights into your cat's breed, ancestry, health, and more.
About basepaws.com Popular Products and Services?
Basepaws is a petcare genetics company that offers DNA tests for cats and dogs. These tests provide insights into the pet's breed, health markers, and traits. The services are primarily targeted towards pet owners seeking to better understand their pet's genetic background and potential health risks.
One of the popular products from Basepaws is the Breed + Health Cat DNA Test. This test provides 39+ unique health tests and gives insights into the cat's breed and ancestry. It uses a quick, at-home cheek swab for DNA collection. The test results can help pet owners understand if their cat may become ill or if they have a predisposition to a certain health condition.
Basepaws also developed the world’s first at-home oral health test for cats. This test is part of their plan to expand into the dog market. The company's ultimate goal is to create the largest biobank of pet genetic data using its proprietary budget-friendly sequencing technology.
Basepaws was founded in 2016 by Anna Skaya with the mission to help pet owners get to know their pets better. The company is based in LA and has a community of over 55K cat lovers across Instagram and Facebook. It has been featured in popular publications like Glamour, Forbes, and on Shark Tank.
Please note that the information provided is based on the latest available data and may be subject to change.
How accurate are Basepaws tests?
Basepaws tests are considered relatively accurate. The information regarding genetic mutations linked to potential health risks is anticipated to be highly accurate. The breed identifications are predicted to develop over the next several years. However, there are a few things that can impact the quality of your sample. It's important to note that while Basepaws can't screen for every feline genetic disease, it tests for 43 of them. Additionally, they compare your cat's genetic makeup to purebred cats and report how similar your cat is to certain breeds. They also provide a report of 25 probable traits, from coat color and pattern to the number of toes. Basepaws is one step ahead of the rest when it comes to ensuring no data goes to waste. Rather than tossing the bacteria coating your cat's sample swab, they sequence that too. This provides the likelihood that your cat is experiencing bad breath, tooth reabsorption, or periodontal disease.
What is Basepaws?
Basepaws is a petcare genetics company that builds early-detection health risk tests based on genetic and microbiome data. It is known for having the world’s first at-home genetic testing platform for cats. The Basepaws Breed + Health Cat DNA Test provides specific insights into your cat’s breed composition, traits, and health. This includes analysis of your cat in relation to 21 cat breeds, along with 50 trait markers. It also screens 64 health markers associated with 43 diseases for which your cat may be genetically predisposed. Additionally, it provides a free Dental Health report on your cat’s risk for periodontal disease, bad breath, and tooth resorption with personalized at-home dental care recommendations. The company was founded in 2017 by Anna Skaya and is based in Los Angeles, CA.
How can I contact the customer service of Basepaws?
You can contact the customer service of Basepaws through the following methods: - For General Questions: hello@basepaws.com - Media & Public Relations: media@basepaws.com - Influencers and Partners: paws@basepaws.com - Basepaws Veterinary Team: vet@basepaws.com - Phone Number: (415) 634-PETS - Address: 1820 W. Carson street, suite 202-351 - Torrance, CA 90501 You can also visit the Basepaws Help Center and enter the details of your request. A member of their customer support team will respond as soon as possible.
basepaws.com Return Policy?
Basepaws.com has a detailed return and refund policy. They offer free returns for purchased kits directly from their website as long as you follow the instructions from their team. However, they only accept returns for test kits that have been unopened from the original plastic wrapping encasing the kit. If you are dissatisfied with your pet's results, you can contact them for assistance. They will not refund an order due to the lack of an assumed pet breed that they have not yet tested for. If you are requesting a refund before the full 6 weeks of processing are complete, you are responsible for covering the kit materials and shipping costs of $15 for each test due to premature test cancellation. If a part of the report cannot be generated due to an insufficient DNA sample, they will refund the percentage of the report that cannot be generated. They also offer free replacement kits to finalize the missing pieces.
As for their shipping policy, Basepaws typically ships orders within 1-2 business days of order placement. Once your order has been fulfilled, you will receive an email containing your package’s tracking number. If your order is lost in transit or misdelivered, you can contact their customer care team for assistance. If the order is in transit with no tracking updates after 30+ days, they offer a free replacement kit. If your order has either been missing or marked as "Delivered" by USPS for 120+ days, it will be up to you to decide to purchase a $15 replacement per kit, or to receive a refund for the order instead.
What is the cost of a Basepaws kit?
The Basepaws Cat DNA Test Kit is typically priced at $119.00. However, the company often runs promotions, so the price may vary. There are also other types of kits available, such as the Cat Whole Genome Sequencing which costs $498.99, and the Dog DNA Test priced at $109.00. Please note that these prices are subject to change.